• Industry: Field Services • Company Size: 50 Employees • Solutions Used: Power Platform, Power Apps & Dynamics 365 CRM A nationwide organization needed a reliable way for field teams to capture audio and update CRM information while working in locations with limited or no internet connectivity. OmniVue developed a custom Recorder App integrated with Dynamics 365 CRM, giving employees one place to record audio, access customer information, track work, navigate to locations, and manage updates from the field. With online and offline functionality, the solution helps employees stay productive wherever they are while keeping critical customer information connected and accessible.